DELL Upgrade from 1Y Basic Onsite to 5Y ProSupport

SKU
OT_1OS5PS
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In stock
Upgrade from 1Y Basic Onsite to 5Y ProSupport
ProSupport for PCs is the right offering for all commercial businesses. Featuring 24x7 direct access to in-region engineers, next business day onsite repairs, and automated, proactive issue resolution with telemetry-driven insights, ProSupport reduces end-user downtime while freeing up IT time to focus on higher-value projects.

Solution providers and end-customers can view and manage health, application experience, and security score, plus take action across the entire fleet, log tickets, and self-dispatch parts, all from a single portal. ProSupport enables businesses to analyze usage patterns and identify opportunities to optimize end-user device strategy, maximizing productivity and employee satisfaction.

*Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.
Specification
Features
Web supportYes
TroubleshootingYes
Service typeProSupport
Service includedParts and Labour
Parts replacementYes
Number of years5 year(s)
Service time (hours x days)24x7x365
Phone supportYes
CompatibilityOptiPlex Small Form Factor 7020 OptiPlex Micro 7020
Technical details
Service includedParts and Labour
Number of years5 year(s)
Service time (hours x days)24x7x365
Phone supportYes
CompatibilityOptiPlex Small Form Factor 7020 OptiPlex Micro 7020
Manufacturer DELL
In Stock Y
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